Operations Manager

San Francisco, CA


The Role

To make teaching science even easier, Mystery.org is launching Mystery Packs, a new product that will include all of the hands-on supplies teachers need to complete our lessons. This is a major new effort and we’re looking for an Operations Manager to lead the charge. This person will manage our Supplies Team and scale our Mystery Pack operations to reach tens of thousands of teachers.  

This role will have a significant impact on the experience of teachers using Mystery Science across the US. You’ll be responsible for the overall success of the Mystery Pack program including overseeing project financials, sales efforts, vendor relationships and customer communications.


About You

We’re looking for someone who is excited to help grow Mystery Packs so we can reach even more classrooms across the country. You are highly organized and you enjoy spreadsheets and details. You have an eye for process improvements and make sure nothing falls through the cracks.  


Day-to-day

On any given day, here are some of the things you may be working on:

  • Grow and manage the pack operations team

  • Oversee objectives and key results

  • Manage the project budget

  • Put in place quality control measures

  • Contract with fulfillment vendors

  • Develop campaigns to advertise supply packs

  • Create processes for managing deliveries and ensure customer satisfaction

This is an opportunity to help fix science education for the next generation. This role is based in our San Francisco headquarters.


Package & Perks

If you’re looking for the basics:

  • $4M in funding from leading education investors (and we’re already profitable)

  • Competitive salary

  • Equity in a high-growth company

  • 401K, health care, vacation

  • Customers who love us

…but the real perks of working at Mystery.org are the quality of the people on your team and the problem we’re solving. Those things are what bring us to work every day.


About Mystery.org

We started Mystery.org to create better explanations for every question children have about the world. We began with the 150 most common science questions that children ask teachers. We call this collection Mystery Science. Last year, more than 4 million children used Mystery Science in 50% of U.S. elementary schools. In an industry that is plagued by long sales cycles and high barriers to entry, we’ve sold thousands of schools without a single sales person. We’re backed by a great group of investors including Y Combinator, Learn Capital, and Reach Capital.

We’re now moving on to all the other questions children have that they’ll never learn in school. In the last 18 months we received over 500,000 questions from children eager for better explanations of the world.  Now we’re creating video explanations for every question. You can think of this like a visual Wikipedia for kids.

Our goal is to create a generation of better thinkers. We think this is the most important problem to solve in the world today.


Meet The Team

On your first day at Mystery.org, you’ll meet a team of people who are passionate about science and teaching, and who each love their respective crafts. Our co-founder, Doug Peltz, began by assembling the best science explainers in the world from the Exploratorium, Klutz, LePort Schools, Stanford, and The Field Museum. Our focus on people extends to every area of the company. We’re building the team that we want to work with.

We are a product-driven company. The core of what we do is create an incredible product that our customers love. We test every science activity, observe every explanation with children, and talk with teachers constantly. We take our responsibility to envision the future of learning very seriously and we want to bring the best science education to every child in the world. This is an opportunity to join a startup and transform science education for the next generation of children.


Inspired?

Are you an exceptional operations manager who is passionate about science education? Apply today!